Frequently Asked Questions
Everything you need to know about your home gym equipment and orders.
How long does shipping take for heavy equipment?
Most orders are processed within 2-3 business days. Freight shipping for racks and large machines typically takes 7-10 business days depending on your location.
What is your return policy for gym gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition to qualify for a full refund.
Do you offer warranties on power racks and benches?
Yes, we provide a limited lifetime warranty on the frames of our power racks and a 10-year warranty on our competition benches against structural defects.
Can I track my freight shipment?
Absolutely. Once your order leaves our warehouse, you will receive a tracking number and a link to the carrier's portal to monitor your delivery status.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm to provide flexible monthly payment plans so you can build your dream gym now and pay over time.
Is assembly required for your equipment?
Most of our racks and benches require some assembly. We provide detailed digital manuals and video tutorials on our website to guide you through the process.